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Admissions 2.0

The Boston Globe just published an interesting article called Colleges turn to Web tools in hunt for ‘08 freshmen. While most of the information is not news to higher education web professionals, it is another arrow in the quiver when convincing administrators that Web 2.0 tools are important in student recruitment. I particularly like the emphasis on being authentic:

 Students say they are most drawn to features that give them a genuine glimpse of what the college is like and whether they’ll like it.

This generation is very savvy to media,” said Karen Giannino, of Colgate University admissions. “They see right through the posed photograph.

Everyone is starting to realize that we have reached the point where the web is more important than the traditional viewbook for prospective students.


January 14, 2008 | 9:01 AM Comments  0 comments



90:9:1

The Pareto Principle states, 80% of the results flow from 20% of the activities. In 2006, Jakob Nielsen wrote “Participation Inequality: Encouraging More Users to Contribute”. When studying user behavior in online social networks, most users lurk rather than participate. They follow what’s become known as the 90:9:1 rule:

  • 90% of users are lurkers (i.e. read or observe, but don’t contribute
  • 9% of users contribute from time to time, but other priorities dominate their time
  • 1% of users participate a lot and account for most contributions

With the launch of the new uwebd social network, I was curious if the 90:9:1 rule would apply. The site has been live for about one month and participation is definitely following this rule. Given the target audience for the site I thought participation might be higher, but that hasn’t been the case.

I plan to revisit this topic in a few months. I expect membership on the site to grow substantially and people should be more familiar with the features and functionality of the site. We’ll see if we have a greater percentage of people participating.


January 10, 2008 | 8:01 AM Comments  0 comments



Social Networking Resources

In 2008,  I plan on writing and speaking extensively on Social Networks, with special attention paid to niche or vertical social networks. Here are a few of the blogs that I currently follow on Social Networking:

Help me build this list. What other good blogs on Social Networking are out there?


January 6, 2008 | 12:01 PM Comments  0 comments



Links for 2008-01-04 [del.icio.us]


January 5, 2008 | 1:01 AM Comments  0 comments

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uwebd goes social

uwebd_logo2.gifOver the past three weeks I’ve been involved with the launch of a new social network targeted at higher education web professionals. The uwebd (University Web Developers) mailing list has been around for 10 years and has always been an excellent source of information. Recently a discussion was started on the list about whether uwebd should become a Google Group. I advocated for taking it a step further by creating a uwebd social network. On December 13, we created a site on Ning as a companion to the list. The new site can be found at cuwebd.ning.com. As of today ,there are 217 members, numerous groups, several videos, and many discussions in the forum.

For me, this is the next logical step in the evolution of uwebd. While a mailing list is good for information exchange, a niche social network takes this to a whole new level. With features including user profiles, discussion forums, groups, friends, numerous RSS options, search, tagging, blogs, and integrated rich media, a niche social network is an ideal platform to create a community around a shared interest.

Ning

ning-logo.jpgNing.com is an online platform that allows users to create their own niche social networks. One of the co-founders is Marc Andreessen from Mosiac and Netscape fame. Technical skills are not required and it has a long list of features and functionality. Ning also supports the OpenSocial API.

Ning has two primary business models. The first allows you to create a network for free in exchange for the network hosting ads that Ning supplies. The other, known as Ning for Business, has monthly fees which provides premium services including control over ad content, extra storage and bandwidth, and use of your own domain name. I have created many niche social network sites using Ning and have always been impressed.

Cluetrain

Many people dismiss social networks as the latest buzzword and/or Internet fad. This is a mistake. The Cluetrain Manifesto was written in 1999 and I still consider the message very timely, especially the value of the social Web. Here’s a quote from the preface:

The Web is not a new medium or a new place to shop or a new way to make a fast million, but instead is a global set of conversations - people talking together, in their own voices, about what they care about.

And another from the introduction:

What if the real attraction of the Internet is not its cutting-edge bells and whistles, its jazzy interface or any of the advanced technology that underlies its pipes and wires. What if, instead, the attraction is an atavistic throwback to the prehistoric human fascination with telling tales. … Millions have flocked to the Net in an incredibly short time, not because it was user friendly - it wasn’t - but because it seemed to offer some intangible quality missing in action from modern life. … The Internet connected people to each other and provided a space in which the human voice would be rapidly rediscovered.

Alan Moore, co-author of the seminal book Communities Dominate Brands, sums it up by saying that human beings are highly social animals and have an innate need to connect, communicate and interact. This is the heart and soul of the Web, what it does best, and why social networks are here to stay.

Metcalfe’s Law

Metcalfe’s Law states that the value of a communications network grows exponentially as the number of users grows. As networks get larger, they also get smarter. The Cluetrain Corollary states that the level of knowledge on a network increases as the square of the number of users times the volume of conversation. Not only do you need members of a network, you need participation.

The challenge for the new uwebd site will be getting enough participation to hit critical mass. Many sites on Ning have been abandoned due to a limited number of members and the resulting lack of participation. For the site to ultimately be of value, membership will need to continue to grow as well as participation.

Wisdom of Crowds

From my travels, I know first hand the collective intelligence of the higher ed web community. I’m exciting about the possibilities of the new site which has the potential to allow higher ed web professionals to connect and collaborate in new and exciting ways.

I encourage everyone involved with higher ed websites to not only join, but to participate as well. Again, the site is located at cuwebd.ning.com. You can visit my page on the site at cuwebd.ning.com/profile/Mark. Your feedback on the site is welcome.


January 2, 2008 | 9:01 AM Comments  0 comments



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